Roobet Privacy Policy

Roobet is committed to safeguarding the personal information of every user in Canada. The following categories of data are typically collected during registration and ongoing use of the platform:

• full name, date of birth, and contact details;
• identification documents issued by government authorities, used for verification purposes;
• payment and transaction records;
• device information, IP address, and browser data;
• account activity, including deposits, withdrawals, and gameplay history.

This information supports identity verification, account security, regulatory compliance, and fraud prevention. Roobet applies technical and organizational safeguards, including encryption, restricted access controls, secure data storage, and regular security reviews, to protect personal information from unauthorized access or misuse.

Users retain the right to access, correct, or request deletion of their personal information, consistent with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in Canada.

Roobet uses personal information collected from users for several defined purposes tied directly to service delivery and legal compliance:

• maintaining and managing user accounts;
• processing deposits, withdrawals, and other transactions;
• verifying identity and preventing fraud or unauthorized access;
• improving platform performance and optimizing services offered on the site;
• meeting licensing and regulatory obligations in Canada;
• sending communications related to services and, where consent has been given, marketing messages;
• conducting analytics to understand usage patterns and improve site functionality.

All data processing activities are carried out lawfully and transparently, in line with the purposes disclosed at the time information is collected. Personal information is not used for purposes beyond what is described in this policy without additional consent from the user.

Users can request access to, correction of, or deletion of their personal information by contacting Roobet support directly. The following steps apply:

1. Submit a request through the official support channel with sufficient identifying details.
2. Roobet verifies the identity of the requester before processing any change or deletion.
3. Confirmed updates or removals are applied within a reasonable timeframe, subject to legal and regulatory retention requirements.

Payment information is processed through external electronic payment providers, who apply their own security protocols to protect financial data. Consent for identity verification checks, including document submission, forms part of standard account security procedures. Roobet does not access or store full payment credentials beyond what is required for transaction processing.

Roobet services are intended solely for individuals aged 18 and older. Registration is restricted to adult users, and account creation requires confirmation of eligible age at the time of registration.

Roobet cannot verify the age of a user without supporting identification documents. Where there is reason to believe an account belongs to a minor, the account will be reviewed and may be suspended pending verification.

Parents or guardians who believe a minor has registered an account can request removal of the account and associated personal information by contacting Roobet support. Such requests are reviewed and processed in accordance with applicable Canadian privacy laws.

Personal information collected by Roobet may be transferred to and processed in countries outside Canada where operational partners or affiliates are located. This may include jurisdictions with data protection standards that differ from those in Canada.

Use of the Roobet platform constitutes consent to such transfers. Roobet requires all agents, partners, and affiliates involved in processing personal information to maintain strict confidentiality standards and apply appropriate safeguards, regardless of location.

This legal disclaimer modifies the scope or application of certain provisions within this policy, establishing a specific legal framework for how personal information is handled. The disclaimer applies at the point a user accepts this Privacy Policy, whether through signing, ratification, or otherwise joining the agreement governing use of Roobet services.

Where a conflict arises between this disclaimer and other sections of the policy, the terms outlined here take precedence for the specific circumstances they address.

Cookies are small data files stored on a user’s device when visiting the Roobet site. These files support several functions:

• generating statistics on how the platform is used;
• analyzing user behavior to improve service delivery;
• personalizing content and account settings;
• optimizing overall site performance.

Cookies used by Roobet are stored for a period of one year, after which they expire and are refreshed upon continued use of the platform. Users can manage or disable cookies through their browser settings, though doing so may affect certain site features.

Full acceptance of this Privacy Policy is required to access or use any service offered by Roobet. By registering an account or continuing to use the platform, a user confirms agreement to the terms described in this document.

This version of the Privacy Policy supersedes all previous versions. Where updates are made, the most current version published on the site governs the collection, processing, and handling of personal information going forward.

Roobet may share personal information with external parties in accordance with this policy and applicable Canadian laws. Such disclosures may occur to:

• resolve disputes between a user and Roobet;
• fulfill contractual or regulatory obligations;
• support fraud prevention and security investigations.

External parties involved in data processing are typically identified on the site. Where a party is not listed, Roobet discloses the purpose and volume of information shared upon request. Providing personal information to Roobet constitutes consent for its transfer to these parties under the conditions described in this policy.

The Roobet site may contain links to external websites operated by other businesses or organizations. These sites maintain their own privacy policies and data practices, separate from those described in this document.

Roobet holds no responsibility for how external sites collect, use, or protect personal information. Users are advised to review the privacy policy of any external resource before submitting personal information or engaging with its services.